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1. I have no idea what an escape room is. What is Escapeweb?

You are going to adopt a role (be it an investigator, magician, policeman, thief, Egyptologist, etc) who has to face an incident / crime / enigma / spell / mystery and that you have a series of clues that will allow you to achieve success. The adventure starts in an area (a submarine, an elevator, the train station, a dungeon, etc.) where you can find different artifacts (maps, keys, photos, texts, etc.) that will help you unlock puzzles. (safes, doors, locks, etc.) to discover. As you solve the puzzles you will go to new areas until you achieve the proposed objective. If at any time you get stuck, our Artificial Intelligence system (Game Master v3.0) will give you hints to help you. Willingness and imagination is the only thing you need.

2. What do I need to play an Escape Room Online on Escapeweb?

Just 4 things: a device and internet browser (like the one you're using now), a network connection (you're also using it right now), imagination and a bit of time to have fun.

3. Can I play from my mobile, tablet, laptop, TV, console...?

Yes, you can play from any device, but keep in mind that we have optimized the development for computers and tablets so you will have a better experience.

4. Does my computer need to be very powerful?

No, not at all. A normal computer is more than enough. Can you use Facebook, Google, Twitter or Spotify on your computer? So, it works for you.

5. What happens if I lose my internet connection or my computer crashes?

It's okay, to start the game you need a unique access key that we give you when you buy the game. As soon as you enter it in a browser (on the same or on another device) you can continue right where you left off. If other participants have solved puzzles or opened new areas, you will see them already available in your session. Of course, time will have continued running in your absence.

6. Are these games completely safe?

Yes, they are completely safe. As experts in cybersecurity it is our priority. They run through a web browser, they use a secure SSL certificate to encrypt traffic between that browser and our servers. There is nothing to install.

7. I know how an escape room works. Is Escapeweb the same?

The essence is the same, but everything will be through a screen. You will have to go through different rooms, solve puzzles, find artifacts, all with the help of technology. The essentials remain the same, you have a limited time to solve an enigma, escape from a room or discover a secret, you can also ask the Game Master for clues (which in our case is an Artificial Intelligence) and share the experience in real time with others people who are anywhere in the world.

8. Can more than one person participate in the game?

Of course, our games allow several people to participate at the same time (we recommend 4 or 5 participants per game), each from her home or office with her own computer. This is achieved with a key that is provided to the participants and that they can distribute to their friends, family, etc. and with our Artificial Intelligence system (Game Master v3.0) that ensures that everyone has their session updated with the latest clues, puzzles and artifacts. They just have to agree on the exact moment they have to enter the password (using WhatsApp, phone, email, etc.) since as soon as the first player starts playing, the countdown will start for everyone.< /p>

9. I'm interested in playing an Escapeweb game. How many players have to buy it?

The prices indicated are prices per item. In other words, the price of the game will only be paid once, regardless of the number of people playing at the same time (2, 4 or 15 people).

10. Are these Escape Rooms Online very difficult?

Of course not! Anyone can solve our escape games, although it is true that not all of them have the same difficulty. Some are designed for children, some for teens, and the rest for adults. The kids' games are all entry-level, but the teen and adult-oriented games are rated at various levels of difficulty.

11. How does in-game time control work on Escapeweb?

Very easy, when you start the game a countdown will appear at the top of the screen until the full game time elapses. But don't worry, if you haven't been able to solve the tests in the allotted time, you can keep trying from the moment the first player starts the game.

12. What happens if I can't finish the game in time?

Don't worry, we won't tell anyone. Remember that you can continue trying until 24 hours have elapsed from the start of the game. No game is impossible to solve, help yourself with the clues and you will be able to finish it, even if it is out of time.

13. How does the theme of the clues to overcome the puzzles work?

It's very simple, 3 buttons appear (a check to enter the code, a light bulb to ask for a clue and an "X" to close) next to each puzzle (combinations of padlocks, keyboards numbers, touch unlock patterns, Cryptex, etc). If you click on the light bulb button and the Artificial Intelligence system (Game Master v3.0) considers that you need it, it can give you up to 3 clues (per puzzle) to help you solve it. If, on the contrary, it considers that you still do not need clues, it will indicate how much time is left until you can request it. The clues will be shown to all players simultaneously and can be consulted again as long as the puzzle they belong to has not been solved.

14. Can I suggest a game that I would love to play and I don't see it in the catalogue?

Of course! Any suggestion is welcome, tell us the theme, place or plot and we will consider your proposal for future games.

15. Can we all play together without a video call?

Sure! You can all play in the same place (each one with their own device or all from the same one) or you can each play in a different place and communicate by video call or any means you want (Teams, Zoom, Discord, Skype, WhatsApp, etc. ).